TERMS & CONDITIONS / FAQ
All sales are final. No refunds or exchanges.
Please allow up to 5 days for your order to process, and 3-5 days for it to be shipped out. Please be patient, we're a very small operation.
FREQUENTLY ASKED QUESTIONS
I have a general question, How do I contact you guys?
Use firstname.lastname@example.org for general questions.
Can I get a refund? Can I exchange an item?
No, all sales are final. Please make sure you review your purchase carefully before submitting a payment.
I put an old or wrong address while I was checking out, is there any way you can update it with the right one?
If you wish to change it please email email@example.com immediately with your transaction ID. We cannot reship orders once they are sent out.
I ordered the wrong size, can you exchange it for another size?
No, please make sure you look at your order CAREFULLY before checking out, we are not responsible for your mistake.
I just received my order but I was sent the wrong size or order, can you exchange it?
Yes, if you got the wrong size please send and email at firstname.lastname@example.org with your transaction ID or email used with the order and we will send you the correct order.
When do you guys restock the webstore?
Restocks may or may not happen with certain items. Any notification of a restock will be posted on the facebook page.
I live in an exotic place far from France, how can I make an order?
Unfortuantely we do not ship in places that would make the shipping cost hard to estimate and control under a reasonable price, everything in the webstore is shipped within the E.U., Russia and eastern europe, please contact us at email@example.com before placing an order if you live anywhere outside these places.